How can you assess if your team has any skill gaps before diving into a new project? How can you decide if you need to hire a new person to bridge a gap in your team’s skills? Use these 5 methods to help assess your team.
Improve your workflows using two key methods
The two key methods to start any workflow investigation starts with observation and expert interviews. The information gained can then be use to make a process map to better convey important information through visualization.
How to prioritize tasks in four steps
How to solve the problem of what task to do first when everything seems like priority number one using these four steps.
Effectively Improve the Employee Experience
Exploring how to better understand and improve the employee experience through journey mapping from a service design map and what I learned along the way.
Finding the pain points in your business
We drill down even further into each phase of your selected scenarios and start to uncover valuable insights such as discover silos, identify assumptions, and begin to create opportunities for improvement.