How can you assess if your team has any skill gaps before diving into a new project? How can you decide if you need to hire a new person to bridge a gap in your team’s skills? Use these 5 methods to help assess your team.
The two key methods to start any workflow investigation starts with observation and expert interviews. The information gained can then be use to make a process map to better convey important information through visualization.
How to solve the problem of what task to do first when everything seems like priority number one using these four steps.
Exploring how to better understand and improve the employee experience through journey mapping from a service design map and what I learned along the way.
We drill down even further into each phase of your selected scenarios and start to uncover valuable insights such as discover silos, identify assumptions, and begin to create opportunities for improvement.