A structured format for teamwork is one of the best ways to get things done and make progress. By using a structured format, we can ensure that all ideas are given equal weight. This can help avoid the problems of groupthink and make sure we look at a lot of different points of view. For teams to work well together, they need to be able to make good decisions. As a facilitator, I’ve learned that it’s important to make sure everyone feels safe and supported. A facilitator can help a team make better decisions and take consistent, daily steps toward reaching its goals.
Have you ever been in a meeting where the point of the idea was to share group ideas and then the two most outspoken members took over pitching their ideas and it just spiraled out of control? There are a few reasons why this might happen. I share my thoughts a discuss two methods to keeping the meeting on track and the ideas flowing.
How can you assess if your team has any skill gaps before diving into a new project? How can you decide if you need to hire a new person to bridge a gap in your team’s skills? Use these 5 methods to help assess your team.
How do I know who my customers are and what their needs are? This question has plagued me for the better part of 2 years. I’ve found a tip that uses a free tool to help you start narrowing down who needs your help and what companies they work for. If you read through Glassdoor reviews, you’ll see a pattern of pain points and gaps that you can help fix. This information will also help you craft a more specific question to determine if you’re a good fit for the client when you get that first follow-up call.
In this video, I talk about two major problems that keep team meetings from being effective and show you a few secrets on how to deal with them.
Leveraging your new team members’ enthusiasm by letting them facilitate your next team meeting, will help them get up to speed faster, break information silos, and build confidence.
The two key methods to start any workflow investigation starts with observation and expert interviews. The information gained can then be use to make a process map to better convey important information through visualization.
Supporting sustainable efforts in your company and turning it into a story your customers can be a part of will make loyal customers. Start by looking at what you throw away. I give two examples that cover coffee and grain waste and three ideas than can help turn them into profit for your company.
Curbside pickup is here to stay, now is time to elevate curbside customer service. Here are a few ideas you can improve in 2 minutes.
If you’re looking to start or grow a business you need to understand the processes that make your business work. If it only exists in your head you run the chance of creating incorporated inefficiencies in your processes because without a solid list you will struggle to create and maintain the critical processes that drive your business’s success.