In a dynamic market, Upshot Coffee achieved significant growth by applying effective problem solving and strategic design. This case study reveals how, through strategic planning and operational efficiency, a coffee shop and roastery realized a 336.36% increase in revenue over three years. Key to this success was aligning team efforts with customer feedback, optimizing barista workflows, and involving customers in merchandise shelving redesign. The focus was on practical solutions and strategic decisions to improve service and operational flow.
Explore how Phillip Bogolub’s transition from engineering to developing the Arjuna communication system is changing business communication. Merging mindfulness and music, Bogolub aims to enhance workplace well-being and employee engagement. Learn how his innovative approach is building purpose-driven corporate cultures and improving productivity.
Gail Kurpgeweit’s Guide to Navigating Food Industry Challenges Gail Kurpgeweit, FounderPivot North Consulting Group In the ever-evolving landscape of the food industry, few stories are as compelling and instructive as that of Pivot North Consulting, led by Gail Kurpgeweit. This review delves into the remarkable journey of Pivot North, as featured in the Harvest to […]
Navigating Change While Growing Your Business In the realm of mead, Derek Martin stands as a testament to passion and dedication. As the owner of Martin Brothers Winery, Derek shares his remarkable journey from graduating high school in 2009 to becoming a key player in the mead industry. In an episode of the Harvest to […]
A structured format for teamwork is one of the best ways to get things done and make progress. By using a structured format, we can ensure that all ideas are given equal weight. This can help avoid the problems of groupthink and make sure we look at a lot of different points of view. For teams to work well together, they need to be able to make good decisions. As a facilitator, I’ve learned that it’s important to make sure everyone feels safe and supported. A facilitator can help a team make better decisions and take consistent, daily steps toward reaching its goals.
Have you ever been in a meeting where the point of the idea was to share group ideas and then the two most outspoken members took over pitching their ideas and it just spiraled out of control? There are a few reasons why this might happen. I share my thoughts a discuss two methods to keeping the meeting on track and the ideas flowing.
How can you assess if your team has any skill gaps before diving into a new project? How can you decide if you need to hire a new person to bridge a gap in your team’s skills? Use these 5 methods to help assess your team.
How do I know who my customers are and what their needs are? This question has plagued me for the better part of 2 years. I’ve found a tip that uses a free tool to help you start narrowing down who needs your help and what companies they work for. If you read through Glassdoor reviews, you’ll see a pattern of pain points and gaps that you can help fix. This information will also help you craft a more specific question to determine if you’re a good fit for the client when you get that first follow-up call.
In this video, I talk about two major problems that keep team meetings from being effective and show you a few secrets on how to deal with them.
Leveraging your new team members’ enthusiasm by letting them facilitate your next team meeting, will help them get up to speed faster, break information silos, and build confidence.