visual context

April 15, 2021 By Matthew Shipp

Improve your workflows using two key methods

The two key methods to start any workflow investigation starts with observation and expert interviews. The information gained can then be use to make a process map to better convey important information through visualization.

How EIN Supports Strategic Financial Planning for Small Businesses

I recently got to sit down and talk with Ray Jetton on my podcast Harvest to Pour: Business of Beverages. I thought this financial strategy of using your business’s EIN number, would be a good one for small and medium businesses in the beverage industry to learn more about. In many of my past interviews, financial struggles to open their first shop or expand production were some of the top challenges.

Brewing Success: Upshot Coffee’s Growth Journey

In a dynamic market, Upshot Coffee achieved significant growth by applying effective problem solving and strategic design. This case study reveals how, through strategic planning and operational efficiency, a coffee shop and roastery realized a 336.36% increase in revenue over three years. Key to this success was aligning team efforts with customer feedback, optimizing barista workflows, and involving customers in merchandise shelving redesign. The focus was on practical solutions and strategic decisions to improve service and operational flow.

Improve your workflows using two key methods

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